We examine the information behaviors and decision making process of immigrant adults to get a better understanding of why certain mobile communicaiton applicaitons are used within the community. Through surveys and interviews, we hope to provide insight into the cognitive processes of immigrant adults.
When mobile apps do not have a user-friendly interface or have confusing experience design, a significant inequality can develop between users. Studying the user experience design and usability of mobile apps is an imperative part of the reserach project to understand the cognitive behaviors and decisions of immigrant adults when choosing which mobile communication apps to use.
The immigrant community is one of the many affected by the “digital divide.” However, the prevalence of mobile technology has helped bridge this gap. Mobile technology has increased communication and access to information. However, we want to look further into how the digital divide is affecting populations that are already using technology. In other words, why do some subsets of the population that have access to technology make the decision to use particular applications over others?
We are a diverse team of scholars from all over the United States, from Texas to Guam!